This book is an invaluable desk reference for facilitators, leaders, coaches and anyone who wants to engage in more effective learning and decision-making conve
"The best book on collaboration ever written!" —Diane Flannery, founding CEO, Juma Ventures And now this classic book is even better—much better. Completely
Discover the best approaches for making business decisions Today's business leaders have to face the facts—you can'tseparate leadership from decision making.
Process Design: Making It Work helps process consultants, managers, facilitators, coaches, organizational development consultants?and anyone else who works with
"This book provides a framework, grounded in the International Coach Federation's eight core competencies, for understanding the coaching relationship and how i