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Design Journeys for Complex Systems is a designer's handbook to learn systemic design tools to engage stakeholder groups in collaborative design to address comp
Service Design for Emerging Technologies Product Development
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The productization of emerging technologies related to the Fourth Industrial Revolution (FIR) is now getting more attention across different industries. Compare
Human-Centered Service Design for Healthcare Transformation
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This book explores the use of human-centered service design. Through a variety of case studies and best practices, it highlights ways to systematically improve
Design Strategy
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A new approach to addressing the contemporary world’s most difficult challenges, such as climate change and poverty. Conflicts over “the problem” and “t
Design for a Better World
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How human behavior brought our world to the brink, and how human behavior can save us. The world is a mess. Our dire predicament, from collapsing social structu