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Implementing ISO/IEC 20000 Certification: The Roadmap
Language: en
Pages: 214

Implementing ISO/IEC 20000 Certification: The Roadmap

Authors: Jan van Bon
Categories: Education
Type: BOOK - Published: 2008-03-03 - Publisher: Van Haren

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ISO/IEC 20000 is the corporate standard for achieving quality within IT Service Management. As individuals achieve success in Service Management frameworks such
ISO/IEC 20000 An Introduction
Language: en
Pages: 238

ISO/IEC 20000 An Introduction

Authors: Jan van Bon
Categories: Education
Type: BOOK - Published: 2008-03-03 - Publisher: Van Haren

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CONTAINS THE TEXT FOR THE FULL ISO/IEC STANDARD This groundbreaking new title looks at the ISO/IEC 20000 Standard: the scope and the its basis on the concept of
ISO/IEC 20000-1:2018 the implementation guide
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ISO/IEC 20000-1:2018 the implementation guide

Authors: Dolf van der Haven
Categories:
Type: BOOK - Published: 2019 - Publisher:

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ISO/CEI 20000 - Introduction
Language: fr
Pages: 253

ISO/CEI 20000 - Introduction

Authors: Leo van Selm
Categories: Education
Type: BOOK - Published: 1970-01-01 - Publisher: Van Haren

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Note: This book is available in several languages: Dutch, Chinese, Brazilian Portuguese, English, German, French, Spanish.CONTAINS THE TEXT FOR ISO/IEC STANDARD
ISO/IEC 20000
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ISO/IEC 20000

Authors: David Clifford
Categories: Computer service industry
Type: BOOK - Published: 2010 - Publisher: IT Governance Ltd

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This pocket guide offers an overview of the purpose of the standard and shows how it can be used. Topics covered include qualification programmes, certification
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