Download or read book Spa Business Strategies: A Plan for Success written by Janet D'Angelo and published by Milady Publishing Company. This book was released on 2009-06-19 with total page 412 pages. Available in PDF, EPUB and Kindle. Book excerpt: Spa Business Strategies: A Plan for Success uses thought-provoking questionnaires, practical examples and targeted worksheets guiding the reader through each facet of business development. It covers important business topics such as the need to develop a clear vision and solid business plan; understanding demographics and identifying their target market; finding the best location or purchasing an existing spa business; planning the physical space or the architecture and design of their spa; purchasing products and equipment; technology and computer systems; developing key marketing tools and strategies; analyzing sales and productivity data; promoting retail and service sales, developing excellent communication and customer service skills, managing customer and employee relations; using financial management tools and compensation strategies that will help them to maintain their business and manage day to day operations at maximum efficiency. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.