Amvik eBook Solutions

Rebecca Brumley provides this book with CD-Rom with solutions, new ideas for service in your library, and comparisons to measure your policies against.

This handbook demonstrates how to adapt traditional face-to-face reference interview skills to the virtual interview, and how to interpret and use new communica

This book is the THE source for information on virtual worlds, covering every aspect of this intriguing and fast-changing social practice and the technologies u

Social web technologies present an often confusing array of options for answering user reference questions. Applying 20 years’ experience as a reference libra

A state-of-the-art guide to virtual reference services! This essential book provides a snapshot of virtual reference (VR) services in all kinds of library setti