From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conver
The secret to self-confidence is to know and understand the rules of social engagement before you're in the middle of an uncomfortable situation. Do you know ho
In Beverly Hills, fame and wealth can buy everything—except class, grace, and sophistication. In 24 Karat Etiquette, Lisa Gaché offers a behind-the-scenes lo
The Definitive Guide to Professional Behavior Whether you’re eating lunch with a client, Skyping with your boss, or meeting a business partner for the first t