This book explores how social media and its advances enables citizens to empower themselves during a crisis. The book addresses the key issues related to crises
The second edition of this vital text integrates theory, research, and application to orient readers to the latest thinking about the role of social media in cr
Although recent global disasters have clearly demonstrated the power of social media to communicate critical information in real-time, its true potential has ye
The ebook edition of this title is Open Access and is freely available to read online. Presenting research on social media use in crisis and risk cases: a terro
Social media has fundamentally changed the contract between institutions and the public. Today, people expect a conversation, not a one-way diatribe. That, comb