A single promise can change a life forever. We all make promises constantly. "Yes, I'll be there." "Sure, no problem " But do we really mean what we are saying?
Draws on medical case histories, scientific findings, and personal research by the author to separate myth from fact and debunk a vast array of parental edicts.
From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conver