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Empathy is credited as a factor in improved relationships and even better product development. But while it’s easy to say “just put yourself in someone else
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Self-awareness is the bedrock of emotional intelligence that enables you to see your talents, shortcomings, and potential. But you won't be able to achieve true
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How to be human at work. HBR's Emotional Intelligence Series features smart, essential reading on the human side of professional life from the pages of Harvard