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"Reference Services and Reference Processes," Volume II of Introduction to Reference Work, introduces the sophisticated and imaginative aspects of the complete

Basic Information Services, Volume I of Introduction to Reference Work, explains the basic reference processes and sources of information in today's libraries.

Search skills of today bear little resemblance to searches through print publications. Reference service has become much more complex than in the past, and is i

This revised and updated sixth edition of Reference and Information Services continues the book's rich tradition, covering all phases of reference and informati

Discusses the various types of reference, bibliographic, and information sources in the health sciences and their uses for reference work. Dates are not noted f