After 33 years in the fire service, with 20 of those being responsible for others, Mike Kraus felt the obligation to pass the lessons he learned on to those who
You never dreamed being the boss would be so hard. You're caught in a web of conflicting expectations from subordinates, your supervisor, peers, and customers.
Are you a new supervisor or an experienced manager assigned to a new team? In From Supervisor to Super Leader, you will learn how to build a high-functioning te
Learn Everything You Can From Every Type of Boss Managers come in all varieties, and unfortunately you don't get to choose your preference. Too often, we find o
The Supervisor's Companion provides practical guidelines for supervisors and managers using relevant stories and a bit of humor so that learning this material i