Download or read book The Complete New Manager written by John Zenger and published by McGraw Hill Professional. This book was released on 2010-05-21 with total page 480 pages. Available in PDF, EPUB and Kindle. Book excerpt: Tackle every management challenge with skill and confidence! Managers are faced with a variety of challenges every day. There are decisions to make, conflicts to resolve, and strategies to implement, among many other responsibilities. As a new manager you need to build the skills necessary for tackling problems head-on. The Complete New Manager is a valuable toolkit that helps you meet day-to-day challenges quickly and effectively. Filled with tips, techniques, and proven advice from renowned experts, The Complete New Manager teaches you how to: Become a dynamic leader who instills confidence in both employees and upper management Hire the right people and cultivate an environment that makes them want to stay Develop and encourage free-flowing, two-way communication with your staff Use proven techniques to deal with difficult people and problem employees Successfully plan and implement business strategies large and small Produce sustained, positive results that impress your bosses The key to successful management is the ability to meet challenges as they arise. Here, in one volume, is everything you need to bolster your on-the-job skills and reach the highest levels of success.