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Each year, organizations spend millions of dollars trying out new innovations and improvements-and millions will be wasted if they can't quickly find out what's

No matter how much trainers believe that their work is valuable, clients will always want solid, objective evidence that the training they're spending good mone

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There are a number of marvelous books that address the topic of the case method. If you are interested in facilitating cases, you can look to the classic book T

This book brings together recent developments in CASE* tools, in rapid systems development practice, and in project management to provide a handbook for the pra